If you have not left for your destination and are unsure if it is safe to travel to, please contact the owner or property manager with whom you booked. You can access your Traveler Account to find important reservation details including how to contact the vacation rental owner or manager.

If your reservation was impacted, and you need assistance in finding alternative accommodations, please contact Customer Support. HomeAway Customer Support is available 24 hours a day, 7 days a week.