What should I do if my property is affected by a natural disaster?
If your property is affected, or you have not had an opportunity to determine any damage, consider hiding your listing so that you do not have to worry about fielding new booking requests you may have to decline. Once you know the state of your property and can accept bookings again, you can unhide your listing so that it appears in search results again.
If you have reservations that are impacted, please contact Customer Support to discuss your options. Customer Support is available 24 hours a day, 7 days a week.